Last updated · May 31, 2026
Real UK Number sells a digital UK eSIM delivered on your order page after crypto payment is confirmed. This page explains how we handle payment problems, delivery issues, and refund requests in plain language.
Routine refunds are not offered once your eSIM QR has been delivered and assigned from stock. That is standard for instant digital goods. If something went wrong on our side or with your payment, contact us first. We review technical delivery issues, duplicate payments, and verified payment errors case by case.
Each order assigns a real UK +44 eSIM QR from inventory. That assignment is immediate and single-use. After the QR is shown on your order page, the digital product cannot be returned to stock like a physical item.
Contact us via live chat, Telegram @realuknumberbot, WhatsApp, or [email protected] with your order reference, TX hash, coin, amount, and a short description. We check blockchain confirmation and our order logs. If we confirm a duplicate charge, delivery failure, or our processing error, we work with you on the fairest fix: completing delivery, correcting the order, or processing a refund in the same cryptocurrency where applicable. Response is usually within a few hours during active times.
Crypto payments are final on-chain. If you believe there is a duplicate charge or processing error, contact us first with your TX ID. We can often resolve it quickly. Opening a dispute elsewhere without contacting us may take longer and provider rules may apply.
Most issues are resolved faster through support than through a wallet dispute. Use live chat, Telegram @realuknumberbot, WhatsApp, or our contact page. No account is required. Include your order reference or TX hash in the first message.
Contact & support page